1. Introduction

Basilica Services Ltd, trading as ‘Novabook’ (we, us or our), is registered in England and Wales with company number 15483290, with its registered address at 70 Westgate, Hale, Altrincham, England, WA15 9BB.

We operate https://www.novabook.com, and so references to our website in these Terms of Use mean the whole or any part of the web pages located at https://www.novabook.com, including:

• the layout of our website;

• individual elements of our website design;

• underlying code elements of our website; or

• text, sounds, graphics, animated elements or any other content of our website.

By using our website, you are deemed to accept these Terms of Use.

These Terms of Use only apply to the use of our website. They are separate from any other contract we may have with you. They work alongside and should be read together with the Privacy Notice and the Cookies Policy.

This document was last updated on 12 June 2024.

2. Updates and amendments

We may update our website from time to time.

We may amend these Terms of Use at any time without notice. Any amendment will be effective immediately.

3. Availability and accuracy

We try to make our website available at all times, but sometimes things do not go to plan, and we cannot guarantee that it will always be available and uninterrupted. If you notice a problem, please let us know so we can fix it.

We do our best to provide accurate content, but please note that it is provided on an ‘as is’ basis, and we cannot guarantee that it will be correct or free from faults, viruses or errors. Furthermore, we may not keep our content fully up to date, so you should consider whether any information you obtain from our website is out of date.

We make no representations about the suitability, reliability, timeliness, comprehensiveness or accuracy of the information, services and other content contained on our website.

We do not undertake to keep our website updated. We are not liable to you or anyone else if errors occur in the information on our website, or if that information is not up to date or is incorrect.

4. Security and internet usage

You are responsible for your security while using the internet and accessing our website. You should use your own virus protection software.

We do not guarantee that our website will be secure or free from bugs or viruses.

If you provide us with any Personal Data, we will protect it in line with the Privacy Notice.

5. Links to third parties

Our website may contain links to other websites solely for your convenience, and they may not remain current or be maintained. When using these other sites, you will be bound by the terms and conditions posted on those websites.

We do not endorse or control any information, products or services referred to on such websites and assume no responsibility for their contents.

6. Links to us

You may not link to any part of our website without our prior written consent.

To request consent, please email hello@novabook.com.

We may request that links be removed at any time.

7. Communications

If you express interest in services through your use of our website, you consent to us contacting you by telephone, text message or commercial electronic message, including messages about our services and the services of third parties, using the telephone number or electronic address you have provided to us.

You can opt out at any time by emailing hello@novabook.com.

8. User rights and intellectual property rights

Our website is our copyright property. All rights are reserved. You are provided with access to it only for your personal and non-commercial use.

You must not:

• attempt to copy or modify any part of our website or trademarks;

• attempt to access our source code;

• adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works; or

• commercialise any of our information or services without our written permission.

All rights in our website and its content, including copyright, design rights, patents, inventions, know-how, database rights, trademarks, source code and any other intellectual property rights in any of the foregoing, are reserved to us and/or our content and technology providers.

All trade names, trademarks, service marks and other product and service names and logos (Marks) displayed on our website are proprietary to their respective owners and are protected by applicable trademark and copyright laws. These Marks may be registered or unregistered marks belonging to us or others.

Nothing contained on our website should be construed as granting any licence or right to use any other person’s or entity’s trademark displayed on our website without their express permission.

9. Liability

We will not be liable for any interference with or damage to your computer systems that may occur in connection with your use of our website or a linked website, or for any data lost or equipment or software replaced by you as a result of using our website.

You must take your own precautions to ensure that anything you select for your use from our website is free from viruses or anything else, such as worms or Trojan horses, that may interfere with or damage the operation of your computer systems.

Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we will not be liable, directly or indirectly, in contract, tort, equity or otherwise, for any damage whatsoever in connection with our website or any use of content provided on our website, including any direct, indirect, special, incidental or consequential damage, including but not limited to loss of profits, interest, data, business revenue, anticipated savings, business or goodwill.

We will in no way be liable to you or anyone else for any loss or damage, however caused, which may be directly or indirectly suffered in connection with websites operated by other entities that are hyperlinked from our website.

To the extent permitted by applicable law, all representations, warranties and other terms are excluded.

10. General

If any provision of these Terms of Use is or becomes invalid, illegal or unenforceable in any respect under the law of any jurisdiction:

• the validity, legality and enforceability under the law of that jurisdiction of any other provision; and

• the validity, legality and enforceability under the law of any other jurisdiction of that or any other provision,

will not be affected or impaired in any way.

These Terms of Use, and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to these Terms of Use, will be governed by and construed in accordance with English law.

The courts of England will have exclusive jurisdiction to resolve any disputes between us relating to these Terms of Use.